Guides
Three pages. No blog CMS.
How to write coverage rules, what to do when the solver returns partial, and how call-out waves actually run.
How to write coverage rules
Roles, counts, windows, rest, and certifications — the inputs OR-Tools actually uses.
When the solver returns partial
Issue codes such as MISSING_CERTIFICATION and what a manager should change.
Call-out playbook
Waves, eligibility, first-accept-wins, and when Taylor escalates to a human.